Essential Details:
- Cut-Off for Same-Day Processing: Orders placed by 4:00 PM EDT on business days will be processed the same day. Orders received after this time will begin processing the following business day.
- Processing Timeline: Most orders are prepared and packaged within 0-1 business days (Monday through Friday). During peak periods or unforeseen events, processing may take slightly longer.
- Estimated Delivery: Once shipped, packages arrive within 5–9 business days (Monday–Friday). Delivery times are estimates and may vary due to courier schedules or external circumstances.
- Free Shipping: All orders within the United States qualify for complimentary shipping, regardless of size or value.
How Your Order Moves
After placing your order, you will receive a confirmation email signaling that we have received it. Our team will then begin preparing your items for shipment, within 0-1 business days. Once your order has been dispatched, a shipping notification with tracking information will be sent so you can monitor its journey.
Delivery occurs within 5-9 business days from dispatch. Timelines may shift depending on your location, courier availability, or logistical factors. We aim to make every delivery as smooth and timely as possible.
Delivery Partners
We partner with trusted couriers to ensure your package reaches you safely and promptly. Your order may be shipped via GOâ‚‚ Delivery, UPS, or FedEx, depending on location, package size, and service availability. Each of these partners provides tracking services, allowing you to see exactly where your order is in transit.
Delays
If your order has not arrived within the expected timeframe, please allow an additional 2 business days and refer to your tracking information. If your package is still delayed, contact us at info@shopcory.com with your order number, and we will investigate the matter.
Order Cancellations
To cancel an order, email us at info@shopcory.com as soon as possible. Cancellations can usually be processed before an order begins packing. Once processing or shipment has started, cancellation is no longer possible, and you would need to initiate a return after delivery.
Damaged or Incorrect Items
While we take great care in packaging and quality checks, errors can happen. If your order arrives damaged or incorrect, please email clear photos of the issue, including packaging, to info@shopcory.com. We will review your case promptly and arrange a replacement or correction to resolve the issue.
Customer Support Hours:
Monday to Friday:Â 9:00 AM to 6:00 PM EDT
Store name:Â Shophcory
Email: info@shopcory.com
Phone Number: +31 85 060 9461
Address:
Leeuwerikstraat 7
6075 EW Herkenbosch
Netherlands
