Frequently Asked Questions (FAQs)
Delivery times vary depending on your location and the shipping option selected at checkout.
- Processing Time: 0-1 business days.
- Standard Shipping: 5-9 business days (excluding processing time)
You will receive a confirmation email once your order has been shipped.
If your order has not arrived within the expected timeframe:
- First, check your order confirmation email for the tracking link.
- Then, verify the delivery address you provided.
- If you still cannot locate your package, please contact our support team at info@shopcory.com with your order number, and we will investigate the issue promptly.
Yes. Once your order ships, you’ll receive a shipping confirmation email containing your tracking number and a link to track your parcel in real time.
Items may be sent back within 14 days from the date they were delivered. To initiate a request, please contact us at info@shopcory.com. Products must be unused, in the same condition received, and include original packaging and tags. Requests submitted after the 30-day timeframe will not be considered.
Please review our Returns & Refunds Policy for complete details or contact us at info@shopcory.com for assistance.
Yes, we offer free standard shipping on all orders in all locations within the United States
We accept major and secure payment options, including:
- Credit and debit cards (Visa, MasterCard, Maestro, American Express)
- PayPal
- Shop Pay, Apple Pay, and Google Pay (where available)
All payments are processed through secure, encrypted payment gateways.
Our support team aims to respond within 24–48 business hours.
Please allow additional time during weekends or holidays.
You can reach our customer service team via:
- Email: info@shopcory.com
- Phone: +31 85 060 9461
- Contact Form: Available on our Contact Us page.
